Why choose Heymarket for business text messaging?
Heymarket makes business text messaging easy.
It provides you with the functionality you need to serve your customers and the tools to stay secure and compliant.
The omnichannel dashboard puts all your communication channels, including SMS, live chat, and social media messaging, in one place so your team can quickly address incoming texts without monitoring multiple sites at once.
Time-saving automations make it easier to scale your marketing and customer service, including scheduled messages that help you engage leads at the right time, drip campaigns to follow-up with cold leads, and auto-replies that answer FAQs so your team can spend time solving more complex tickets.
Custom fields and merge tokens help you personalize your texts with information from rich customer profiles that address each contact by their name to improve engagement. You can also add information from your CRM or other app to your texts using custom fields through Heymarket’s integrations.
Opt-in management enables automatic opt-outs to stay TCPA-compliant, a requirement for all businesses that text. Heymarket’s enterprise-level security features also make it a HIPAA-compliant texting app to give your clients and customers peace of mind.
How Heymarket helps businesses build relationships through text messaging
Heymarket provides you with the tools and features you need to communicate with leads and customers effectively. We’ve helped companies of all types and sizes improve their communication, achieving improved response rates, shorter response times, lower customer service costs, and more sales.