What is Business Text Messaging?

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What is Business Text Messaging?

Business text messaging is a communication tool that lets businesses and consumers send/receive SMS messages via 1:1 two-way messaging or through automated outbound bulk messages.

What is Business Text Messaging?

What is Business Text Messaging?

While business SMS platforms work on mobile devices, they’re also accessible on desktop computers. This makes reviewing message history, managing automated and real-time texting, and monitoring outbound SMS marketing campaigns much easier.

Businesses can purchase toll-free or local VoIP phone numbers used exclusively for SMS, assign each employee a number, give multiple agents access to the same phone number and messaging dashboard, or create a dedicated shortcode for outbound texts only.

Today, business SMS is available as a standalone product or as a feature of unified communications or contact center software.

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Tags Business Sms SMS marketing Text Marketing Text Messaging Service

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